CloudBay answers every call 24/7, books leads straight into your calendar, and follows up on the ones you miss — within 60 seconds. We build it, run it, and tune it every week. You keep doing the work that grew the business.
Quinn is our own AI receptionist. Ask her about pricing, features, integrations — or ask her to roleplay as your business's front desk for 60 seconds. Best way to understand what you'd be buying.
Available 24/7. No form, no waiting. Quinn answers in under three rings, just like she would for your business.
CloudBay is a managed AI receptionist service for local businesses. We build and run a 24/7 AI front desk that answers your phone, qualifies callers, books appointments directly into your calendar, and texts back missed callers within 60 seconds. Our team handles configuration, weekly tuning, integrations, and compliance — so you don't have to learn another piece of software. Plans start at $197/month, month-to-month, with a 30-day money-back guarantee on your first month. A one-time setup fee equal to one month applies on all plans; annual prepay saves you 2 months. Healthcare verticals add $98/month for HIPAA. Headquartered in Castle Rock, Colorado; serving businesses across the United States.
Most "AI receptionist" tools hand you software. We hand you a working front desk — built, tuned, and supported by a team that knows what local businesses sound like.
Keep your existing business number. Set unanswered calls to forward to CloudBay. Setup takes about 5 minutes.
We build your AI receptionist with your services, hours, FAQs, calendar, and tone. You review one prompt, we go live.
The AI greets callers, books appointments straight into your calendar, and texts back missed callers within 60 seconds.
Our team reviews calls, refines prompts, fixes edge cases, and reports what's working. You get a clean weekly summary.
Most AI receptionist tools give you a dashboard and wish you luck. CloudBay gives you a working front desk — built by us, tuned by us, and improved every week.
CloudBay is one product configured per vertical. We don't sell a different system for each industry — we tune the same system to sound like a real front desk for yours.
Pick the tier that matches your call volume. Healthcare verticals add $98/month for HIPAA. Overage runs at $1.43 per call beyond the cap. A one-time setup fee (equal to one month) applies on all plans. Annual prepay saves you 2 months.
If your question isn't here, call us at (720) 637-2233 — Quinn, our AI receptionist, can answer most of these directly.
CloudBay is a managed AI receptionist service for local businesses. We build, configure, and run a 24/7 AI front desk that answers your calls, books appointments straight into your calendar, and follows up on missed leads. Unlike self-serve software, our team handles setup, weekly tuning, and ongoing optimization.
CloudBay plans start at $197/month for Starter (100 inbound calls), $485/month for Growth (300 calls — most popular), and $989/month for Scale (800 calls). Healthcare clients add $98/month for HIPAA. Overage is $1.43 per call beyond the cap. A one-time setup fee equal to one month applies on all plans. Annual prepay saves you 2 months. Month-to-month, cancel anytime, 30-day money-back guarantee on your first month.
No. Your existing business number stays exactly where it is. You just forward unanswered calls — or all calls — to CloudBay. Takes about five minutes.
Our receptionist identifies herself as a digital assistant in the greeting. If a caller asks "are you a real person?", she answers honestly. We never deceive callers — research consistently shows trust drops sharply when AI is hidden.
Typically about a week. We schedule a kickoff call, gather your services, hours, and FAQ language, build your front desk, send you a single prompt to review, then go live.
Yes — for healthcare verticals, the $98/mo HIPAA add-on covers a full end-to-end BAA chain (AI vendors → GoHighLevel → CloudBay → your practice), secure 7-day audio retention, 30-day transcript retention, isolated infrastructure, and a documented crisis protocol (988 routing for mental-health clients, 911 for medical emergencies). Our underlying platform partner maintains BAAs with all AI sub-processors used in HIPAA-enabled Voice AI workflows.
Yes. We integrate with Google Calendar, Microsoft 365, SimplePractice, TherapyNotes, Calendly, GoHighLevel, and most modern CRMs. If you use something exotic, ask — we probably support it.
If the AI doesn't capture a booking, the caller gets a missed-call text-back within 60 seconds with a link to schedule, plus a clean summary lands in your inbox. Most "lost" leads become bookings within an hour.
Traditional answering services bill by the minute, take messages, and rarely book appointments. CloudBay is flat-rate, answers 24/7 with no hold time, and books directly into your calendar. We're also fully managed — most AI receptionist tools hand you software and a dashboard. We hand you a working front desk.
Not unless you want us to. Most clients use CloudBay as a safety net — answering when their team is on another line, after hours, or on weekends. It's a backup, not a replacement.
We register every client phone number with the major carriers (A2P 10DLC) and run all SMS through compliant infrastructure. You don't have to think about it — that's part of the managed service.
Yes. Month-to-month, no contracts, cancel anytime. Plus a 30-day money-back guarantee on your first month.
Tell us a little about your business. A specialist from our team will reach out within one business day with a tailored setup plan and your live demo line.